Stanley
Steemer mitigates damage in under a week, and within three
weeks this Amsterdam home was back, and even expanded, beyond
what it was before the fire.
A beautiful
lake house just north of Amsterdam was severely damaged
by fire caused by a rare event during a home improvement
renovation in December of 2007. After having their upstairs
hardwood plank floors refinished, the homeowners had a change
of heart over the color of the floor. They directed the
contractor to strip the floor once again to stain the floor
darker.
After
sanding off the new finish, the dust collected in the sander’s
bag was placed in a box which was placed against an exterior
wall. The contractors worked for several more hours before
leaving. However, shortly after they left, the box of sawdust
spontaneously combusted, erupting into flame which spread
quickly to the wall.
The
fire burned a large whole in the exterior wall, a hole in
the floor beneath it and filled the upstairs with a thick
chemical smoke. Due to a rapid response from the local fire
department, the fire was contained before it got too far
out of control, saving the majority of the structure.
After
reporting the claim to their insurance agency, the Bashwinger
Agency, the agent put the homeowners in touch with Steve
Van Pelt, restoration manager for Stanley Steemer. Steve
met the owner at the home within one hour of the call to
setup a restoration plan and to coordinate with the contractors
on the rebuild.
The
first step in the restoration was to remove all contents
and soft goods for cleaning off premises. The next step
involved the detailed cleaning of the structure, in addition
to ozone and thermal fog treatments. This removes both the
soot and any lingering odors from the home, even behind
places hands don’t fit, such as molding.
Lastly,
the upstairs walls were sealed and repainted, and the fire
damaged portions of the home were rebuilt. The homeowner
took this rebuilding opportunity to add a small addition
to their upstairs as well. In all, they were back to where
they began three weeks after the fire, having a very positive
claim experience. |