On June 5, 2008, in Barker, NY, a State Farm insured’s attached garage was severely damaged by an electrical fire.

The adjuster assigned to the claim had used Stanley Steemer in the past on a similar job and informed the homeowner of the quality of work and professionalism we provide. Without delay the homeowner requested that the adjuster contact us and make arrangements for a representative from Stanley Steemer to meet them at the home.

After establishing an outstanding rapport with the homeowner by reviewing all the necessary steps and introducing them to the technicians who would be handling the work, Stanley Steemer was given the green light to begin the cleaning and repairs. Once the work was started the homeowner was excited and took this loss as a blessing in disguise.
The family took the opportunity to have Stanley Steemer perform significant additional improvements to other areas of their home out of pocket.

This has been a tremendous opportunity for not only Stanley Steemer and the homeowner, but this has built credibility for State Farm as well.