An elderly Tonawanda couple experienced an electrical fire in the attached garage of their home. Not knowing what to do next, they immediately contacted their insurance company for guidance.

They were insured with Erie Insurance and their adjuster recommended Stanley Steemer to handle both the mitigation and the rebuild of their home. The adjuster, who has worked with Stanley Steemer many times in the past, was able to review with them all of the services that would be provided.

The customer asked their adjuster if he would contact Stanley Steemer for them to arrange for emergency services. The adjuster, Mike Sirianni, made the call and Stanley Steemer was at the home within 45 minutes.

After a thorough inspection it was concluded that the entire first floor of the home had been subject to smoke damage and the attached garage was in need of complete interior demolition and reconstruction. Stanley Steemer was able to efficiently complete the debris removal in the garage, clean the entire first floor structure and contents, and complete all necessary repairs to the structure within a ten day period.

The family was impressed by the way Stanley Steemer responded and took care of business and the adjuster was grateful for the complete and efficient services.