A lakeside home in Youngstown, New York, sustained significant water damage due to multiple frozen pipes between the first and second floor of the home.

The homeowners arranged for their son to check on the home while they spent the winter in Florida. The damage was discovered on one of his weekly checkups. The homeowners contacted their insurer, USAA, and Stanley Steemer was dispatched to mitigate the damages and rebuild the interior.

Stanley Steemer’s emergency response team was on location within one hour of receiving the call. The damage was contained primarily to the living room and hallway on the first floor. Given the amount of time and volume of water that flowed through the home, not much in the affected areas could be salvaged.

In order to properly mitigate the damages and dry the home, the living room and hallway needed to be gutted. The drying process was complete within 72 hours and the home was ready for reconstruction.

The homeowner’s son was so pleased with the services provided that he contracted with Stanley Steemer’s Construction Division to complete the general repairs as approved by USAA. In addition to the general repairs, the homeowners also took this opportunity to give their living room and hallway an updated look.