A family from Warners attempted to escape the hardships of winter this year by heading South for several months in January. Unfortunately winter’s wrath was waiting for them in their home. Due to a failure in their hot water baseboard heating system, the heating pipes froze and split in multiple locations throughout the home.

Water ran throughout the home for an undetermined amount of time before it was discovered, and it was estimated that it had been doing so for longer than two weeks. The majority of the main level of the ranch home was affected and the basement was completely inundated with water. Carpeting had delaminated throughout the home and walls and subflooring were saturated. The basement sustained heavy damage to a finished room and mold had begun to grow throughout.

The homeowner contacted their agent upon discovering the damages. The staff at the office guided them on what they needed to do to manage the claim and mitigate the damages. They put the homeowner in touch with Stanley Steemer, who immediately went to the home to assess the damages and put together a plan to dispose of damaged contents and building materials and dry the home and remove any mold growth.

Several 30-yard rolloff dumpsters were required to remove all wet and damaged carpeting, sheetrock, and contents. The proper drying equipment was installed throughout the home and closely monitored throughout the process. The basement was striped down and certified mold remediation techniques were used.

Undamaged and salvageable contents were cleaned and stored in a temporary storage trailer which was placed in the driveway of the home.

Stanley Steemer’s technicians were able to effectively mitigate the entire claim in under a week and the large loss adjuster assigned to the claim praised the work noting that it was done perfectly, keeping the costs down and speeding the recovery.